restore purchase web access

Subscription Active on App — But Web Shows Free Plan?

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You open the mobile app. Your premium features work. No ads. No limits. Your subscription is clearly active. But when you log in on the website — everything changes. The plan says “Free.” Features are locked. You’re asked to upgrade again. This usually means the subscription is tied to the app store account — not … Read more

Subscription Visible in the App — But Missing on the Website?

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You open the app. Your subscription is active. Features work. Billing shows premium. Then you log in on the website. The plan is gone. No subscription appears. The account looks free. This usually means your subscription is tied to the app store — not the website account. Why the Subscription Only Appears in the App … Read more