I Requested a Refund—Then Got Charged Again

You requested a refund. You expected the original charge to be reversed. But before the refund finished processing, another charge appeared. Now it looks like you paid twice. This usually happens when a new payment is made before the refund cycle is fully completed. A refund in progress does not always block new charges automatically. … Read more

Changed Your Plan—and Got Charged for Two?

You switched to a new plan. The price changed. Then you noticed two charges instead of one. This usually happens when the system applies the new plan before fully closing the old one. During plan changes, old and new charges can briefly overlap. Why Plan Changes Can Cause Double Charges The old plan isn’t canceled … Read more

Restored a Subscription—and Got Charged Again?

You tried to restore your subscription. No new plan. No upgrade. But suddenly, a new charge appears. This happens when the system treats subscription restoration as a new purchase instead of reconnecting the existing one. Restoring a subscription can trigger a duplicate charge if account verification fails. Why Subscription Restore Can Create a New Charge … Read more

Why Do I See Two Charges When One Says “Pending”?

You check your card and see two charges. One says pending. The other looks completed. It feels like you were charged twice—even though one payment was never confirmed. This happens when a pending authorization overlaps with a finalized payment. A pending charge isn’t always canceled automatically when a payment completes. Why Pending and Completed Charges … Read more

My Payment Failed—So Why Was I Charged Twice?

The first payment showed an error. So you tried again. Later, you realize both payments went through. This is one of the most common causes of duplicate charges—when a payment fails on screen but succeeds in the background. A failed message doesn’t always mean the payment actually failed. Why This Happens The first payment was … Read more

I Changed My Device—Why Am I Being Charged Again?

You switched to a new phone. You logged in like usual. Then another charge appeared. It looks like the old device never fully released the original payment or subscription. Changing devices does not always transfer billing status correctly. Why Device Changes Can Cause Duplicate Charges The old device is still linked to an active subscription … Read more

I Was on a Free Trial—Why Did I Get Charged Twice?

You signed up for a free trial. You expected one charge after it ended. But when you check your card, there are two charges. This often happens when the free trial converts to a paid plan while another billing trigger runs at the same time. Free trials can overlap with automatic billing if timing or … Read more

I Was Charged on the App and the Website at the Same Time

You paid once. But later, you notice two charges. One came from the app. The other came from the website. It looks like the same service billed you twice—through two different paths. This usually happens when app billing and web billing aren’t synced in real time. App payments and web payments often run on separate … Read more