auto renewal settings issue

Cancelled Auto-Renewal But Still Charged? Your Settings May Not Have Saved

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You turned off auto-renewal and believed the subscription was cancelled. Then a charge appeared on your billing statement. This situation usually happens when the cancellation setting was not fully applied across the billing system. Turning off auto-renewal does not always finalize cancellation unless the system confirms the change. Why Charges Continue After Disabling Auto-Renewal The … Read more

I Thought Auto-Renew Was Off, But I Still Got Charged

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You were sure auto-renew was disabled. You remember turning it off. Then a charge appears anyway. Nothing feels more frustrating than being billed for something you believed was already stopped. In many cases, auto-renew was never fully turned off—even if it looked that way. Why This Happens The toggle was switched off but not saved … Read more