You entered a discount code.
The page showed a confirmation.
Everything looked correct.
But after payment, the full price was charged.
This situation is more common than most users expect.
In many cases, the code was never actually applied at checkout.
Why This Happens
- The code expired before payment was completed
- The code applied only to specific plans or regions
- The discount required an extra confirmation step
- The checkout page refreshed and removed the discount
- The code was entered but not validated
How to Confirm What Happened
- Check the final receipt for a discount line
- Compare the charged amount with the plan’s base price
- Review the terms of the discount code
- Look for an order summary screenshot if available
What This Is Usually Not
- Not a hidden fee
- Not a double charge
- Not a billing system error
If the discount does not appear on the final receipt, the system processed the payment at full price—even if it looked applied earlier.