You check your phone. The payment looks complete.
You open the same account on another device—and the status is different.
One device shows active. Another shows unpaid or pending.
This happens because payment status doesn’t always sync instantly across devices.
Different devices can display different payment states at the same time.
Why Payment Status Differs by Device
- Each device caches billing data separately
- Status updates refresh at different times
- One device may still show an older state
- Account sync hasn’t fully completed yet
How to Tell Which Status Is Correct
- Check the device where the payment was made
- Review your email receipt or store purchase history
- Log out and back in on the outdated device
- Give the system time to refresh across devices
What You Should Not Do
- Don’t assume the payment failed
- Don’t retry payment from another device
- Don’t create a new account to fix it
- Avoid making changes until sync completes
If payment status differs by device, it’s usually a sync delay—not a billing error.