You tried to cancel auto-renewal.
You opened your account settings.
But you couldn’t find the cancellation option.
The auto-renewal menu was missing.
You checked billing.
You checked subscriptions.
Still nothing.
This creates confusion.
It feels like cancellation is unavailable.
Why the Auto-Renewal Menu Is Hard to Find
- Subscription managed through app store settings
- Billing handled on a different platform
- Multiple account login confusion
- Menu paths changed after updates
Cancellation options may exist outside the main account dashboard.
Where to Locate the Cancellation Setting
- Check Apple / Google subscription settings
- Review web billing dashboard
- Access subscription page via purchase email
- Search help center for direct cancellation links
Auto-renewal must be disabled from the original billing source.
When Support Assistance Is Needed
- No subscription menu appears anywhere
- Billing platform is unclear
- Renewal date is approaching
Provide account email and payment receipts when contacting support.
If you cannot find the auto-renewal menu, cancellation cannot be completed.
Locating the correct billing platform resolves the issue.