You switched the subscription setting to OFF and assumed billing would stop. Everything looked disabled in your account.
But when the renewal date arrived, the charge still went through.
Turning a subscription “OFF” in settings does not always cancel the actual billing agreement.
Why Subscription OFF Doesn’t Always Stop Charges
- The OFF toggle only disables notifications, not billing
- Billing is managed separately in the payment platform
- App-level settings do not override store-level subscriptions
- The cancellation process requires a confirmation step
How to Check If Your Billing Is Still Active
- Open the official subscription management page
- Verify renewal date and payment status
- Check App Store or Google Play subscription settings
- Look for cancellation confirmation email
How to Properly Cancel a Subscription
- Cancel directly through the billing provider
- Confirm cancellation status shows “Expired” or “Cancelled”
- Cancel at least 24–48 hours before renewal
- Keep the confirmation email as proof
Subscription OFF settings often control visibility or notifications, not billing. Always confirm cancellation through the official payment system.