You received a notification about updated Terms of Service and pricing changes. The notice clearly stated that new billing conditions would apply moving forward.
However, when your next payment processed, the charge reflected the old pricing structure instead of the updated terms.
This timing mismatch does not mean the update failed. Policy enforcement and billing execution operate on separate contractual timelines.
Why New Terms Don’t Always Apply Immediately
- Policy changes activate at the next renewal boundary
- Existing billing cycles remain locked under prior agreements
- Contract pricing stays valid until renewal execution
- System invoicing may generate before policy activation dates
When Updated Terms Actually Take Effect
- At the next subscription renewal date
- After current prepaid cycles conclude
- When a plan change is manually initiated
- Upon acceptance tied to future billing cycles
How to Verify Your Billing Transition
- Check renewal invoice issue dates
- Review contract start vs renewal boundaries
- Compare prior and upcoming billing statements
- Monitor future invoice previews if available
Updated Terms typically apply at renewal execution — not at the moment policy notifications are issued.