unexpected trial charge

Thought Your Free Trial Was Extended? Why You Got Charged Anyway

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You believed your free trial had been extended. There was no clear warning, no visible countdown, and nothing suggested the trial was ending. Then a charge appeared. This usually happens because the trial period was never extended in the first place. In most cases, the confusion comes from how services display trial access versus actual … Read more

Canceled a Free Trial in Time but Still Charged? The Time Zone Cutoff Explained

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You canceled your free trial before the listed end date. According to your local time, the cancellation was clearly on time. Yet the charge still appeared. This usually happens because the trial expiration is based on the service’s system time zone, not the user’s location. A time zone mismatch can turn an “on-time” cancellation into … Read more