Some users notice a charge even though they were not logged into the account at the time. This situation is more common than expected and usually relates to how accounts remain linked to billing systems. An unexpected charge does not require active login at the time of payment. Common Reasons This Can Happen The account … Read more
Some users attempt to cancel a subscription but later notice a charge because they never reached or completed the final confirmation step. In many systems, simply tapping a cancel button is not enough. The cancellation is only valid after a confirmation screen or message is successfully completed. Common Reasons the Cancellation Did Not Go Through … Read more
Many users tap the auto-renew cancel button and assume the subscription is immediately stopped. Later, they discover another charge and feel confused or frustrated. In most cases, the issue is not the button itself, but whether the cancellation process was fully completed and confirmed. Common Reasons the Cancellation Did Not Go Through The cancel button … Read more
Many users discover unexpected charges and later realize the subscription was created under a different email address. This situation is more common than expected, especially when multiple emails are used across devices or platforms. In most cases, the charge is valid but confusing because the active subscription is tied to an email the user no … Read more
Many users are surprised to see subscription charges continue even after deleting their account. This situation is more common than expected and usually relates to how subscriptions are managed separately from account access. In most cases, deleting an account does not automatically cancel active subscriptions, especially when billing is handled by an app store or … Read more