Why Is There an Unknown Service Name on My Card Statement?

Seeing an unfamiliar service name on a card statement often causes immediate concern. In many cases, the charge is legitimate but appears under a different billing descriptor than expected. This usually happens when a company processes payments through a parent brand, a payment processor, or a regional billing entity. Common Reasons an Unknown Name Appears … Read more

Why Didn’t I Realize This Charge Was from an App Store?

Many users notice a charge on their card statement and fail to recognize it as an app store purchase. This confusion is common and often caused by how app store transactions are labeled. In most cases, the payment is legitimate but appears unfamiliar because the merchant name does not clearly match the app or service … Read more

Why Was I Charged Twice for the Same Subscription on Multiple Devices?

Many users manage the same service across multiple devices and later notice duplicate charges. This usually happens when subscriptions are linked to different accounts or platform-specific billing systems. In most cases, the charges are not errors but separate subscriptions activated under different conditions. Common Reasons Duplicate Charges Occur Across Devices The subscription was activated on … Read more

Why Was I Charged After Canceling a Free Trial?

Many users cancel a free trial expecting no charges, only to notice a payment afterward. This situation is common and usually relates to how trial periods convert into paid subscriptions. In most cases, the charge does not indicate a billing error but a timing or account-related issue during the trial-to-paid transition. Common Reasons a Free … Read more

Why Is There an Unknown Charge on My Card Statement?

Seeing a charge you do not recognize on your card statement can be confusing. In many cases, this does not immediately indicate fraud, but it does require careful review. Unrecognized charges often appear due to subscription renewals, delayed billing descriptions, or payments processed under unfamiliar merchant names. Common Reasons for Unrecognized Charges The merchant name … Read more

Why Did I Get Charged Even After Turning Off Auto-Renewal?

Many users turn off auto-renewal expecting charges to stop immediately, only to notice a payment still going through. This situation is common and often causes confusion. Turning off auto-renewal does not always stop an already scheduled charge. In many cases, the billing process has already started before the setting change takes effect. Common Reasons Charges … Read more

Why Am I Still Being Charged After Deleting an App?

Many users assume that deleting an app automatically stops all payments. However, app deletion does not cancel active subscriptions or recurring charges. In most cases, the charge continues because the subscription is linked to an account or payment system, not the app itself. Common Reasons Charges Continue After App Deletion The subscription was never canceled … Read more