trial cancellation issue

Charged After a Free Trial? You Started It Through a Third-Party Platform

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You signed up for a free trial directly from what looked like the official service page. You later canceled inside the service, yet a charge still appeared. This often happens when the free trial was started through an external platform rather than the service itself. When a trial is initiated by a third party, billing … Read more

Charged After a Free Trial? You Never Saw the Cancellation Completion Screen

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You tapped the cancel option during a free trial and assumed it worked. There was no error, no warning, and nothing seemed wrong. Later, a charge appeared. In many cases, the cancellation was never finalized. The process requires a confirmation step that users often miss. If you did not reach the final “cancellation completed” screen, … Read more