You disabled auto-renewal. You were sure it was turned off. But another charge appeared later. Auto-renewal was still active. This confuses many subscribers. They believe one cancellation applies everywhere. Why Auto-Renewal Remains Active Each subscription has its own renewal setting Disabling one plan does not affect others Trials, add-ons, and bundles renew separately Billing systems … Read more
You turned off auto-renewal in the app. You believed the subscription was canceled. But billing continued. The renewal was still active. This situation is more common than expected. Why Renewal Continues After App Cancellation App and web billing systems operate separately Subscriptions purchased on web must be canceled on web App settings only control in-app … Read more
You decided to stop auto-renewal. You went into settings and turned it off. You believed the subscription would end. But billing continued. The auto-renewal was still active. This situation is more common than expected. Why Auto-Renewal Stayed Active Subscription settings exist in multiple locations App settings differ from web account settings App Store or Google … Read more