I Upgraded My Plan—Why Was the Remaining Time Charged Again?

You upgraded your subscription. The new plan activated immediately. But the next charge felt higher than expected. It looked like the unused time from your old plan was billed again. This situation usually happens when a plan upgrade is processed mid-cycle. Upgrading does not always replace the remaining time cleanly. What’s Actually Happening The old … Read more

The Price Changed—and the Charge Was Higher Than Expected

You changed your plan. You checked the new price. It looked reasonable. Then the charge came through. The amount was higher than what you calculated. Nothing felt obviously wrong. But the number didn’t match your expectation. This usually happens because plan prices are not always charged in simple, full amounts. Why the Final Amount Looks … Read more