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subscription not on my account

Paid on a Family Device? Your Subscription May Be on Someone Else’s Account

2월 2, 2026 by dodonestory

You check your bank statement and see a charge you recognize. But when you open the app on your phone, there’s no active subscription. This often happens when a family member’s device was used to log in or confirm payment. The subscription is tied to that device’s account, not yours. Using a family device can … Read more

Categories Everyday Issues Tags account linking error, charged on family account, family device subscription issue, subscription not on my account, wrong account billing
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