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subscription email mismatch

Auto-Renewal Not Recognized After Email Change — Why Billing Looks Inactive

2월 22, 2026 by dodonestory

You updated your account email and everything appeared normal — until your subscription renewal date passed without any billing recognition. In many cases, auto-renewal does not disappear. It simply remains attached to the original billing profile created before the email change. This means your subscription may still be active — just not visible under the … Read more

Categories Everyday Issues Tags auto renewal missing, billing inactive after email update, renewal not showing account, subscription email mismatch, subscription not recognized after email change

Trial Notification Sent To Different Account — Why You Were Charged

2월 21, 2026 by dodonestory

Many users assume trial reminders are always sent to the account they actively use. However, subscription alerts are delivered to the billing account tied to the original purchase — not necessarily the login account used daily. If your free trial renewed without any notification, account mismatches are one of the most common causes. How Account … Read more

Categories Everyday Issues Tags billing account different login, subscription email mismatch, subscription notification not received, trial alert different email, trial notification wrong account
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