subscription charged after cancellation

Cancelled Billing — But Charges Came From Another Payment Method?

by

You submitted a billing cancellation request and expected all charges to stop. Yet a new charge appeared — from a different payment route. This usually happens when subscriptions are connected to multiple billing channels instead of a single payment source. Stopping one billing path does not always terminate parallel payment routes tied to the same … Read more

Cancelled Your Subscription — Then Got Charged Again After It Ended?

by

You cancelled your subscription and continued using the service until the paid period expired. Everything seemed properly closed — until a new charge suddenly appeared. This situation often confuses users because the subscription looked inactive, yet billing resumed after the remaining access period ended. Ending access time and stopping renewal billing are controlled by separate … Read more