payment record mismatch

Payment Shows on Website — But Missing in the App? Here’s Why Billing Records Don’t Match

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You log into the website and clearly see your payment history. But when you open the mobile app, the same transaction is missing. No receipt. No billing entry. Nothing. This mismatch usually happens because website and app billing systems track payments separately. Why Website and App Payment Records Don’t Match Web payments and in-app purchases … Read more

Charged Twice but Only One Payment Shows? Hidden Duplicate Billing Explained

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You checked your billing history after being charged twice — but only one payment appears in your account. This situation confuses many users because the financial charge exists, yet the service platform displays a single transaction. Duplicate charges can occur outside the visible billing record. Why Only One Charge Appears One charge is still in … Read more