free trial billing issue

Clicked “Cancel” on a Free Trial — But the Cancellation Never Completed

by

You tapped the cancel button during a free trial. The screen changed, the action looked accepted, and nothing indicated a failure. Later, a charge appeared anyway. This situation is not caused by forgetting to cancel. It happens when the system receives a cancellation request but does not finalize the status change. In some systems, pressing … Read more

Charged After a Free Trial? You May Have Remembered the Start Date Wrong

by

You were certain you still had time left in your free trial. According to your memory, the trial started later, so the charge felt sudden and incorrect. In many cases, the issue is not an early charge. It is a misunderstanding of when the free trial actually began. Free trial start dates are often earlier … Read more