cancel subscription confusion

The App Store Shows My Subscription Is Active, But I Already Canceled the Service

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You canceled the service. You followed the instructions. You even saw a confirmation. But the app store still shows the subscription as active. The service and the app store are not always synced. Why This Mismatch Happens The service was canceled directly, not through the app store The app store controls billing, not the service … Read more

I Turned Off Auto-Renewal, But the Subscription Was Not Canceled

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You disabled auto-renewal. You assumed the subscription was canceled. No warning appeared. No error was shown. Later, the service was still active. Turning off auto-renewal does not always cancel a subscription. Why This Happens Auto-renewal and cancellation are separate actions Some services require a separate cancel confirmation Auto-renewal only stops future renewals, not current access … Read more