billing retry issue

Why a Failed Payment Gets Approved Days Later

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You receive a payment failed notification and assume the charge was declined permanently. Days later, the same payment appears as approved, even though no new action was taken. This situation often causes confusion because users expect a failed charge to remain failed. In many cases, the delay is caused by how payment systems retry transactions. … Read more

Auto-Renewal Keeps Attempting Charges on an Expired Payment Method

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Your payment method has expired, and payments are failing. Despite this, auto-renewal continues attempting to charge the same card. This situation often causes concern about unauthorized billing. In most cases, the issue is not a charge being completed, but repeated authorization attempts by the billing system. If auto-renewal keeps retrying an expired card, future charges … Read more