auto renewal problem

Auto-Renewal Keeps Attempting Charges on an Expired Payment Method

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Your payment method has expired, and payments are failing. Despite this, auto-renewal continues attempting to charge the same card. This situation often causes concern about unauthorized billing. In most cases, the issue is not a charge being completed, but repeated authorization attempts by the billing system. If auto-renewal keeps retrying an expired card, future charges … Read more

Why Was I Charged Even After Tapping the Auto-Renew Cancel Button?

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Many users tap the auto-renew cancel button and assume the subscription is immediately stopped. Later, they discover another charge and feel confused or frustrated. In most cases, the issue is not the button itself, but whether the cancellation process was fully completed and confirmed. Common Reasons the Cancellation Did Not Go Through The cancel button … Read more