Why Did I Get Charged Even After Turning Off Auto-Renewal?

Many users turn off auto-renewal expecting charges to stop immediately, only to notice a payment still going through. This situation is common and often causes confusion. Turning off auto-renewal does not always stop an already scheduled charge. In many cases, the billing process has already started before the setting change takes effect. Common Reasons Charges … Read more

Why Was I Charged Without Receiving a Subscription Renewal Notice?

Many users are surprised by a subscription charge because they do not recall receiving any renewal notification. This situation is common and often leads to concerns about unexpected billing. In most cases, renewal notices may not be seen due to notification settings, email filtering, or how the subscription system delivers alerts. Common Reasons Renewal Notices … Read more