account transfer billing issue

Auto-Renewal Not Linked After Account Transfer — Why Billing Stopped or Moved to Another Profile

2월 22, 2026 by dodonestory

You transferred your account to a new login or merged profiles — and suddenly your auto-renewal looks disconnected. Either billing stopped without warning, or charges are still happening under a different account you can’t fully access. When account transfers don’t properly reconnect the billing profile, auto-renewal systems continue independently from your visible account settings. Why … Read more

My Subscription Was Transferred—and I Got Charged Twice

2월 4, 2026 by dodonestory

You moved your subscription. New account. New device. Or a different platform. You expected everything to follow along. Instead, a second charge appeared. It feels like the subscription transferred—but the billing didn’t. This usually happens when a subscription transfer or migration doesn’t fully replace the original billing record. During subscription transfers, billing systems can treat … Read more