account migration billing issue

Subscription Plan Not Showing After Account Transfer — Where Did Your Plan Go?

2월 22, 2026 by dodonestory

You completed an account transfer expecting everything to move over — including your active subscription plan. But after logging into the new account, your plan is missing. No renewal date, no billing status, no active subscription displayed. This usually means the subscription is still active — just not linked to the transferred account. Why Your … Read more

Purchase History Missing After Account Migration? Your Payments May Still Exist

2월 22, 2026 by dodonestory

You transferred your account expecting all purchases to move with it. After logging into the new account, your transaction history is completely empty. No invoices. No past subscriptions. No payment confirmations. This does not usually mean your purchases were deleted. In most cases, billing records remain tied to the original payment account used before migration. … Read more