account linking issue

Logged Into the App but Billing Is Missing? The Account May Be Different

2월 2, 2026 by dodonestory

You are logged into the app and everything looks normal. But when you open subscriptions or billing, nothing appears. No plan, no payment history, no renewal date. This happens when the login account you are using is not the account that owns the subscription. App access and billing ownership are often separate. Seeing the app … Read more

Linked Accounts but Charged on a Different One? Here’s What Actually Happened

2월 2, 2026 by dodonestory

You connected your account and expected all billing to follow that setup. Everything looked fine—until a charge appeared under a different account. This usually happens because the payment system is tied to a separate account layer. Account linking affects access, not always billing ownership. Account access and payment responsibility are often managed independently. Why Charges … Read more