You turned off account linking and expected billing to stop. The settings show everything is disconnected. Then another charge appears. This happens because unlinking an account does not automatically cancel active subscriptions. Billing remains tied to the original payment account. Account linking controls access, not payment authorization. Why Charges Continue After Account Unlinking Subscriptions stay … Read more
You check your bank statement and see a charge you recognize. But when you open the app on your phone, there’s no active subscription. This often happens when a family member’s device was used to log in or confirm payment. The subscription is tied to that device’s account, not yours. Using a family device can … Read more
You’re logged in and the app looks normal. But the moment you try to use premium features, you’re blocked. This usually happens when the service recognizes you as two separate accounts. Your subscription is active on one account, while your current login is a different profile. Billing and access get separated, so you can pay … Read more
You switched to a new phone or device and logged back into the service. Everything looked normal. Then you noticed duplicate charges. This happens when the account linkage breaks during a device change. The system treats the old device account and the new device account as separate billing sources. A device change can silently split … Read more
You signed up using a social login like Google or Apple. Later, a charge appears, but it is linked to an email account you do not actively use. This happens because the payment system may default to an email-based account, even when access was created through social login. Social login and billing accounts are not … Read more