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account confusion

Why Was a Subscription Reactivated on an Old or Previously Used Account?

1월 23, 2026 by dodonestory

Many users notice unexpected charges after a subscription appears to reactivate on an older or previously used account. This situation is common and usually relates to account history or saved billing information. In most cases, the subscription was never fully removed and became active again under specific conditions. Common Reasons a Subscription Reactivates The subscription … Read more

Categories Everyday Issues Tags account confusion, subscription billing issue, subscription management, subscription reactivated old account, unexpected charges

Why Is a Subscription Still Being Charged Under a Different Email Address?

1월 21, 2026 by dodonestory

Many users cancel a subscription but still notice charges afterward. In many cases, this happens because the subscription was created under a different email address than the one currently being checked. Usually, the charge is linked to an older, secondary, or automatically created email account that remains active. Common Reasons This Happens The subscription was … Read more

Categories Everyday Issues Tags account confusion, multiple email accounts, subscription billing issue, subscription charged under different email, subscription management
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