Sync Not Working on New Device After Update?
One device works.
The other doesn’t.
Same account.
Same app.
But different result.
This is not an account issue.
The new device isn’t fully synced yet.
Device A vs Device B
Device A:
- data appears normally
- sync completes
Device B (new device):
- data missing or empty
- sync doesn’t complete
One device already has data. The other is still loading it.
What’s Actually Happening
The initial sync didn’t complete.
- device starts with no data
- sync begins but stops early
- data never finishes loading
So the device stays empty or incomplete.
Why It Happens After an Update
The update changes how new devices initialize.
- stricter sync validation
- longer initial loading process
- less tolerance for interruption
Existing devices keep working.
New devices fail if setup is incomplete.
Why One Device Works
Because it already finished syncing before.
- data is already stored locally
- no full reload required
So it shows data immediately.
Why the New Device Fails
Because it depends on a full first sync.
- no local data yet
- needs full load from server
If the initial sync doesn’t finish, the device stays empty.
How to Confirm This
- same account works on another device
- new device shows missing or no data
- waiting longer changes results
If only the new device fails, it’s an initial sync issue.
What Actually Fixes It
Complete the initial sync.
- keep the app open until loading finishes
- stay on a stable connection
- avoid closing or switching apps
Interrupt it, and sync won’t complete.
What You Should NOT Do
Do not assume your data is missing.
Do not reset everything immediately.
Because:
- your data exists on other devices
- this device just hasn’t loaded it yet
The issue is initialization — not your data.
Final Answer
Your sync isn’t broken.
The new device hasn’t finished syncing.
So when only a new device fails after an update,
complete the sync.
That’s the only fix.