Sync Not Working After Update Only on Desktop? It Works on Phone but Not Here
You updated the app.
On your phone, everything syncs.
On desktop, nothing happens.
No errors.
No updates.
Just stuck.
This shouldn’t happen.
You didn’t do anything wrong.
This isn’t a sync failure.
The desktop app never started syncing again.
The Desktop App Didn’t Resume Sync After the Update
The update finished, but sync didn’t restart.
- the app updated visually
- but the sync process stayed inactive
- no new data requests were triggered
So desktop looks updated, but nothing syncs.
Why It Works on Phone but Not Desktop
Mobile apps restart cleanly after updates.
Desktop apps often don’t.
- desktop keeps background processes alive
- the update doesn’t fully reset them
- old state blocks new sync
That’s why only desktop is affected.
This Is How You Know
- sync works on your phone
- desktop shows no sync activity
- no error — just no updates
If only desktop fails, sync never restarted there.
What Actually Happened
The desktop app stayed in a pre-update state.
Sync never reinitialized.
- no connection reset
- no sync trigger
- no data pull
So nothing moves.
What Actually Fixes It
Fully restart the desktop app.
- completely quit (not minimize)
- reopen the app
- allow sync to initialize again
Also:
- restart the device if needed
- log out and log back in
Until you fully restart it, sync will not start.
Final Answer
Your sync didn’t fail.
The desktop app never restarted syncing after the update.
So when sync works on phone but not desktop,
don’t check your data.
restart the app — that’s where the problem is.