Subscription Renewed Even After Auto-Renewal Was Disabled

You turned off auto-renewal.

You remember disabling the setting.

The switch showed inactive.

Then the renewal charge appeared.

Your subscription was billed again.

This situation feels unfair.

You believed billing had stopped.

But the system processed the renewal anyway.


Why Renewal Happens After Disabling Auto-Renewal

  • Cancellation occurred after the billing cutoff time
  • The renewal was already queued for processing
  • Platform billing cycles finalize in advance
  • Payment authorization started before cancellation

This means the renewal was already in motion.


How Billing Timing Affects Cancellation

  • Most subscriptions renew 24–48 hours early
  • Disabling auto-renewal stops the next cycle — not the current one
  • Queued charges cannot always be reversed automatically

This timing gap causes unexpected renewals.


What You Should Check Next

  • Subscription expiration date
  • Renewal billing timestamp
  • Cancellation confirmation time

If cancellation happened after billing initiation, the charge is valid.


Disabling auto-renewal prevents future renewals — not charges already in process.

Billing timing is the key factor behind this confusion.