You deleted the app.
You reinstalled it later.
You log back in — and your subscription is gone.
Premium features are locked.
Your account shows “Free Plan.”
It feels like the purchase was erased.
But reinstalling an app never deletes a subscription.
Why Subscription Looks Missing After Reinstall
- You logged in using a different account
- Social login differs from original signup
- Apple ID differs from billing account
- Guest account was created automatically
Subscriptions are stored on servers — not inside the app.
Common Signs This Is a Login Mismatch
- App asks you to subscribe again
- Billing history appears empty
- Restore Purchases button is visible
- Email differs from receipt email
This usually means you’re inside the wrong account.
How to Restore the Subscription
- Tap “Restore Purchases” inside the app
- Log in using original signup method
- Check Apple ID used for payment
- Reopen receipt email and confirm account
Restore forces the app to sync billing data again.
Before Purchasing Again
- Do not repurchase immediately
- Avoid creating new accounts
- Confirm login credentials first
Buying again can create duplicate subscriptions.
Always restore access before making another payment.