You checked your subscription period.
Time was still left.
Days — sometimes weeks — remained.
But when you tried to access the service…
Your access was blocked.
This feels alarming.
You paid.
Your subscription is still active.
Yet the service is unavailable.
Why Access Stops Before the Period Ends
- Subscription status failed to sync with service servers
- Billing confirmation is still processing
- Account authentication expired
- Platform system errors interrupted access validation
This means your subscription may still be valid — but not recognized.
How to Restore Access
- Log out and log back into your account
- Refresh subscription status in account settings
- Restore purchases on the platform
- Reinstall or update the application
Access is often restored once account data resynchronizes.
When to Contact Support
- If access remains blocked after troubleshooting
- If subscription shows active but service is locked
- If billing confirmation exists but access fails
Provide subscription receipts and account details.
Blocked access does not always mean expiration.
It often reflects system recognition or synchronization errors.