Your account restriction was lifted, and access was restored. Login works, services load, and the account appears active again.
But one critical element is missing — your subscription is no longer visible.
This does not always mean the subscription was cancelled. In many systems, restriction status and subscription records operate on separate account layers.
Why Subscriptions Can Disappear After Restriction Removal
- Subscription data did not resync after account reinstatement
- Billing profiles temporarily detached during restriction review
- Platform access restored before payment objects reattached
- Region or store account mapping changed during restriction
- Family or shared subscriptions lost permission links
How to Verify If the Subscription Still Exists
- Check Billing or Subscription History directly
- Review card or bank charge continuity
- Search for past invoices or renewal receipts
- Confirm status via the original purchase platform
How to Restore Missing Subscription Access
- Sign out and back into the restored account
- Resync purchases inside account settings
- Restore purchases if using app-store billing
- Contact support to relink billing profiles
- Verify store region and account mapping
In most cases, subscriptions remain active in billing systems — even if they temporarily disappear from account access after restriction removal.