You received an official cancellation confirmation. The email clearly stated your subscription had been terminated.
Then your card was charged anyway.
This situation confuses many users because the confirmation email feels final — but billing systems don’t always stop instantly.
A cancellation confirmation does not always cancel charges already authorized in the billing pipeline.
Why Charges Can Happen After Cancellation Confirmation
- Payment authorization was approved before cancellation processed
- Renewal invoices generated prior to account termination
- Billing cycles closed before the cancellation timestamp
- Processor settlement completed after confirmation issuance
How to Verify If the Charge Is Legitimate
- Compare the cancellation timestamp with renewal billing time
- Review invoice generation records
- Check authorization vs settlement dates
- Confirm whether the charge was pre-approved
How to Prevent Charges After Cancellation
- Cancel subscriptions 24–48 hours before renewal
- Disable auto-renewal manually in billing settings
- Monitor payment authorization alerts
- Save cancellation confirmation records
Charges appearing after cancellation confirmations usually stem from pre-authorized billing — not failed cancellation processing.