You signed up with a promotional offer.
The first billing cycle matched the discount exactly.
Then renewal arrived — and the charge was higher.
No warning. No visible pricing change.
Just a full-rate invoice where a discounted renewal was expected.
Why Promotional Pricing Doesn’t Always Continue
- Introductory offers apply only to the first billing cycle
- Renewal defaults to standard plan pricing
- Limited-term promotions expire automatically
- Discounts tied to specific signup campaigns end at renewal
The system isn’t removing your discount — it’s simply ending the promotion period.
First Payment vs Renewal Billing Difference
- Signup charge includes promo deduction
- Renewal recalculates full subscription value
- No discount unless renewal promotion exists
- Annualized offers rarely repeat monthly discounts
This is why renewal invoices often look unexpectedly higher.
How To Check If Renewal Discounts Exist
- Review promotion duration in signup terms
- Check renewal pricing inside billing settings
- Look for “renews at standard rate” clauses
- Confirm campaign eligibility for repeat discounts
How To Avoid Renewal Price Shock
- Screenshot signup pricing terms
- Set renewal reminders
- Cancel before promo expiration if needed
- Switch plans during active discount windows
Promotional pricing is designed to attract entry — not guarantee long-term discounts.