You completed the payment.
The transaction was successful.
But when you returned to the service…
Premium features were still locked.
No upgrade.
No access.
No change.
This situation creates immediate confusion.
You paid — but nothing activated.
Why Premium Features Don’t Activate Immediately
- Account upgrade processing delays
- Payment authorization pending settlement
- Service database sync timing issues
- App session not refreshed after purchase
The payment is completed — but activation is still processing.
How to Fix the Activation Issue
- Log out and log back into your account
- Restart the app or browser
- Restore purchases in account settings
- Check subscription status in billing menu
Most activation issues resolve after account refresh.
When to Contact Support
- If features remain locked after several hours
- If payment receipt exists but no upgrade applies
- If duplicate billing is suspected
Provide transaction ID and payment receipt for verification.
Payment without activation usually reflects a processing delay — not a failed upgrade.
Once systems synchronize, premium access is restored.