You completed the payment.
The charge appears on your card.
But when you try to use the service — something is wrong.
Features are locked.
Access is limited.
Premium tools won’t open.
This usually means your payment is still in a pending state.
Why Access Gets Restricted During Pending Payments
- The system hasn’t received final settlement confirmation
- Your payment is authorized but not captured
- Fraud or risk checks are still processing
- The platform waits before activating paid entitlements
In short: payment initiated ≠ payment completed.
What “Restricted Access” Typically Looks Like
- Premium features remain locked
- Downloads or exports are disabled
- Team or workspace permissions are paused
- Subscription badges show inactive
You can log in — but paid capabilities stay blocked.
How Long the Restriction Lasts
- Usually a few minutes to several hours
- Up to 1–3 business days for card settlement
- Longer for international or flagged transactions
Access typically unlocks automatically once settlement completes.
What You Should Do Right Now
- Check payment status in billing history
- Look for “pending” vs “completed” labels
- Avoid retrying payment immediately
- Contact support only if pending exceeds 72 hours
Restricted access during pending payment is temporary — not a ban.