You paid inside the app.
The confirmation went through.
But when you log in on the website, it shows no payment. No subscription.
This happens when app payments and web accounts don’t sync in real time.
App billing and web billing often update on different systems.
Why App and Web Payment Status Can Differ
- The app store processes payment separately from the website
- Your app account and web account may not be fully linked
- Payment sync updates can be delayed
- The website hasn’t refreshed the billing status yet
How to Check Which Payment Is Valid
- Confirm the charge in your app store purchase history
- Check which account was logged in during app payment
- Refresh or log out and back into the website
- Wait for the billing status to sync across platforms
What to Avoid Doing
- Don’t pay again on the website
- Don’t create a second account
- Don’t assume the app payment failed
- Give the systems time to sync
If the app shows payment but the website doesn’t, it’s usually a sync delay—not a missing charge.