You replaced your payment card.
You updated billing successfully.
The new card is active.
But your old card still shows a locked amount.
The limit looks frozen.
The pending charge won’t disappear.
This usually isn’t an extra charge — it’s an authorization hold.
Why the Old Card Limit Is Still Locked
- The original subscription renewal was pre-authorized
- Billing capture hasn’t finalized yet
- The bank is holding funds temporarily
- The merchant hasn’t released the authorization
Authorization holds reserve funds — they don’t complete payment.
How Authorization Holds Work
- Triggered before subscription renewal
- Used to confirm card validity
- Released automatically if unused
- May remain 3–10 business days
This process happens even after updating payment methods.
Signs It’s Only a Temporary Hold
- Status shows “Pending”
- No finalized receipt issued
- Charge disappears without refund
- Balance restores automatically
No double billing occurs in these cases.
When to Contact Support
- Hold remains over 10 business days
- Charge posts as completed
- Both old and new cards are billed
Only posted charges require merchant intervention.
Pending holds resolve automatically in most cases.