You canceled the service.
A confirmation message appeared.
It clearly said the cancellation was complete.
You closed the page.
You assumed everything was finished.
But the service is still active.
Why This Happens
- The cancellation applied only to future billing, not current access
- The system marked the request as received, not finalized
- Account status updates lag behind cancellation confirmation
- Different systems handle billing and access separately
What “Cancellation Complete” Often Means
- No further charges will be created after the current cycle
- Access remains until the paid period ends
- The account is scheduled for closure, not closed instantly
- The message confirms intent, not immediate shutdown
How to Verify the Real Status
- Check the subscription end date in account settings
- Confirm whether the plan shows an expiration date
- Review billing history for future charges
- Look for wording like “active until” or “ends on”
A cancellation confirmation does not always mean immediate service removal.
In most cases, it simply means the service will not renew.