You were paying a lower price.
The discount had been applied for a while.
Then one day, the amount changes.
The charge suddenly looks higher.
Nothing else changed.
No plan upgrade.
No new features.
This usually happens because the discount period ended automatically.
Why This Happens
- Most discounts are time-limited, not permanent
- Promotions often expire at renewal, not mid-cycle
- Discount terms are separate from plan settings
- The plan stays the same, but the price resets
Common Misunderstandings
- Thinking the discount was part of the base plan
- Assuming renewal would keep the same price
- Missing the fine print about promotion duration
How to Confirm What Changed
- Check the original promotion terms or email
- Compare the billing amount before and after renewal
- Look for wording like “first term only” or “introductory price”
- Verify that the plan name itself did not change
If the discount ended, the charge is usually correct—even if it feels unexpected.