You thought you changed your plan.
The screen showed “Monthly.”
You closed the settings and moved on.
Then the annual charge hit.
It feels like the system ignored your choice.
But in most cases, the plan never actually changed.
Why This Happens
- The plan change was previewed but never confirmed
- The update applied to a different account or profile
- The annual plan was already locked in for the current cycle
- The change was scheduled for the next renewal, not immediately
What to Check First
- Look for a confirmation email or receipt showing the new plan
- Check the active subscription details, not the selection screen
- Verify which account or email the subscription is tied to
- Confirm whether the change is marked as “next billing period”
What This Is Usually Not
- Not a double charge
- Not a system billing error
- Not an ignored request
If you were charged annually after selecting monthly, the change likely never finalized—or wasn’t meant to apply right away.