Your payment went through.
Your account shows active.
No alerts.
No warnings.
But core features fail.
Buttons don’t respond.
Pages won’t load.
This is not a billing problem. It’s a feature-level failure.
Why This Happens
- Feature servers can fail while billing stays active
- Partial outages affect tools, not accounts
- Backend updates may break specific functions
- Your account is valid, but features aren’t responding
Why Payment and Features Are Separate
- Billing systems run independently from feature services
- Payment success does not guarantee feature availability
- Settings can appear normal during partial system failures
- Only certain tools may be affected
What to Check First
- Test multiple features, not just one
- Log out and back in to refresh the session
- Check the service status page if available
- Try a different device or network
If payment works but features don’t,
the issue is usually temporary — not your account.