I Only Clicked Pay Once, But I Was Charged Twice

You remember clicking the payment button one time.

You are certain about it.

Later, you notice two charges.

Both look identical.

This immediately feels like a system error.

In many cases, the issue is not a duplicate charge—but a double submission.


How This Can Happen

  • The payment button was clicked twice before the page finished loading
  • A slow connection caused the page to appear unresponsive
  • The browser resent the request after a brief freeze
  • The confirmation screen was delayed, leading to a second click

What to Check First

  • Compare the timestamps of both charges
  • Check whether one charge is pending or temporary
  • Look for an automatic reversal within a few hours
  • Review your email receipts for duplicate confirmations

What This Is Usually Not

  • Not intentional overbilling
  • Not a hacked account
  • Not a subscription renewal issue

When two charges appear after a single purchase attempt, the cause is usually a repeated submission—not a billing system failure.