I Changed My Device—Why Am I Being Charged Again?

You switched to a new phone.

You logged in like usual.

Then another charge appeared.

It looks like the old device never fully released the original payment or subscription.

Changing devices does not always transfer billing status correctly.


Why Device Changes Can Cause Duplicate Charges

  • The old device is still linked to an active subscription
  • The app store account did not sync properly
  • Automatic billing was not restored correctly
  • The service treats the new device as a new subscription

How to Tell This Is the Issue

  • The charges started after switching devices
  • The subscription appears active on both devices
  • No plan upgrade or change was made
  • The billing dates are close together

What You Should Not Do

  • Don’t subscribe again on the new device
  • Don’t cancel randomly without checking the source
  • Don’t assume one of the charges will disappear automatically

When a device change triggers duplicate charges, the issue is usually a sync failure—not a new purchase.