I Canceled the Free Trial—but It Still Charged Me

You remember canceling the free trial.

You’re sure you tapped the cancel button.

So when a charge appears later, it feels wrong.

It feels like the system ignored your choice.

In many cases, the cancellation was started—but never actually saved.


Why This Happens

  • The cancel action wasn’t confirmed on the final screen
  • The app closed before the setting was fully saved
  • The cancellation was done on one device but not synced
  • The trial required an extra confirmation step

How to Check If It Was Really Canceled

  • Look for a cancellation confirmation email or receipt
  • Check the subscription status inside the account settings
  • Verify whether the trial shows an active end date
  • Confirm which account or device the cancellation was made on

What This Is Usually Not

  • Not a hidden or sneaky charge
  • Not a system reactivating your trial
  • Not a billing error by default

Most free-trial charges happen because the cancellation never fully completed—not because the service ignored your request.