I Canceled During the Free Trial, But I Was Still Charged

You signed up for a free trial.

You canceled before the trial ended.

At least, you thought you did.

Then a charge appears.

The trial quietly turns into a paid subscription.

This usually happens because the cancellation was not fully completed.


Why This Happens During Free Trials

  • The trial requires cancellation before a specific cutoff time
  • The cancel button was tapped, but not confirmed
  • Cancellation was done on the wrong platform (app vs store)
  • The account remained active until the trial expiration

What Free Trial Cancellation Actually Means

  • Free trials convert automatically unless canceled correctly
  • Simply stopping usage does not cancel the trial
  • Deleting the app does not stop billing
  • Missing the cutoff by minutes can trigger a charge

How to Check If the Trial Was Truly Canceled

  • Look for a cancellation confirmation screen or email
  • Check subscription status in the billing or store account
  • Confirm the exact trial end date and time
  • See whether access remained active after cancellation

If no confirmation exists, the system usually treats the trial as active.

In that case, the charge is considered valid.