You try to log in after months—or years—away.
The password is correct. Nothing looks wrong. But access is blocked.
This often happens because accounts that sit unused for long periods are automatically marked inactive. Login is paused until the account is reactivated.
Long inactivity can quietly disable login—even with the right credentials.
Why Accounts Become Inactive Without Warning
- No login activity for an extended period
- Security policies restrict dormant accounts
- Unverified email or phone details paused access
- Account status changed silently in the background
Clear Signs Inactivity Is Blocking Your Login
- Login fails without an incorrect password message
- Password resets don’t restore access
- You haven’t logged in for a long time
- A reactivation or verification prompt appears
How to Restore Access to an Inactive Account
- Complete any reactivation steps shown during login
- Check your email for account verification links
- Log in from a trusted device or network
- Contact support if reactivation options don’t appear
If login is blocked after long inactivity, reactivating the account—not changing the password—is the solution.