The subscription is active.
The payment is confirmed.
It’s even shared through Family Sharing.
But when you log in — no premium access appears.
No upgrade.
No unlocked features.
No subscription badge.
This usually means the service doesn’t fully support Family Sharing entitlements.
Why Family Sharing Doesn’t Grant Access
- The app allows payment sharing — not subscription sharing
- Developers can disable shared entitlement access
- Only the purchaser account receives the license
- Service accounts must link individually
Payment sharing and subscription access are technically separate systems.
Common Signs of Family Sharing Limits
- Organizer has premium access — members don’t
- App Store shows subscription active
- Service account still shows “Free Plan”
- Upgrade prompts appear for shared users
This confirms entitlement wasn’t transferred.
Services That Often Restrict Sharing
- Streaming platforms
- AI tools and SaaS services
- Cloud storage subscriptions
- VPN and security apps
Many limit sharing due to licensing or abuse prevention policies.
How to Fix Access Issues
- Log in using the purchaser account
- Check if the app supports subscription sharing
- Link family accounts inside service settings
- Contact support to confirm entitlement policy
Do not repurchase immediately.
Shared payment does not guarantee shared access.